Shipping policy
Shipping Policy
Last Updated: May 11, 2026
At Vital Mama’s (www.vitalmamas.com), we are dedicated to providing a reliable, transparent, and efficient shipping experience for all our customers across the United States.
1. DDP Shipping (No Hidden Fees)
To ensure a worry-free experience, we ship all orders to the United States on a Delivered Duty Paid (DDP) basis. The price you see at checkout is the final price—all taxes and customs duties are included.
2. Shipping Costs
We strive to provide premium delivery services with a simple pricing structure:
- FREE Standard Shipping: Available on all orders
3. Delivery Timeline
| Stage | Duration |
|---|---|
| Order Handling Time | 1 – 3 Business Days (Mon–Fri) |
| Transit Time | 5 – 10 Business Days (Mon–Fri) |
| Total Estimated Delivery | 6 – 13 Business Days |
Order Cut-off Time: 8:00 PM (EST). Orders placed after this time or on weekends will begin processing the next business day.
4. Order Tracking
Once dispatched, you will receive a confirmation email with a tracking number to monitor your package in real-time from our facility to your doorstep.
5. Address Accuracy
Please ensure your address is correct. Vital Mama’s is not responsible for misdelivered packages due to incorrect information. Changes must be requested within 12 hours of ordering.
Questions?
Email: info@vitalmamas.com
Mon – Fri, 09:00 AM – 05:00 PM (EST)
63 N. Burritt Ave PMB1155, Buffalo, WY 82834, USA
© 2026 Vital Mama’s. All rights reserved.